Business process management. Revolutionized
Organizations today are navigating an unprecedented degree of change. From evolving customer demands, complex legal and regulatory environments, increasing amounts
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We hear the word “intelligence” applied in business all the time. But what does it really mean? The academic definition
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In a budget-challenged higher ed sector marked by fierce competition to survive, Business Intelligence (BI) has never been more critical
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Is business more intelligent today than in the past, I wonder? Despite the advances in technology, computing power and data
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More and more enterprises are gaining insights that support better decision-making by applying sophisticated analytics to data they collect about
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Businesses are collecting more data than ever from a wider variety of sources and analyzing it in order to make
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In the past few years, technology scientists have made breakthroughs in AI and machine learning. AI now has the power
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You’d be lying if you said there wasn’t a single process your organization couldn’t fix. In 2018, fix doesn’t necessarily
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Document-intensive processes, such as mail, print and copy center operations, are critical to the success of many businesses. Yet when
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New tools and techniques put the “intelligent” in intelligent information management. When Peter Senge’s popular book, “The Fifth Discipline,” appeared in
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