September 2018

 0918by Patricia Ames, Workflow

Mergers and acquisitions have become a part of the fabric of our industry, occurring at what seems almost breakneck speed. The volume can leave analysts and other industry stakeholders paddling behind as fast as they can, trying to catch up while they attempt to evaluate the impact the transactions will have on customers, competitors and partners.  This year has been exceptionally active and Konica Minolta recently announced a transaction that has left quite a few people surprised – the acquisition of the ERP company MWA Intelligence. 

BPM RPAby Daniel Schmidt, Kofax

Business process management (BPM) or robotic process automation (RPA)? Choosing one or the other depends on the challenge. Most often, the right answer is “both.” Many businesses that start their digital transformation with RPA or BPM end up adding the other to their automation toolkit as they discover the value of using them in combination. 

Watson Gordy Art 0918by Amy Weiss, Workflow

Sometimes it feels like we’re a little spoiled by today’s fast-moving technology. Remember when the ability to brew a cup of coffee in less than two minutes felt like the cutting edge of sci-fi? Now I stand in front of my Keurig every morning with the timer on my Apple Watch running, tapping my fingers and saying “really, a minute and 11 seconds? What is this, the Dark Ages?”

Oneill Art 0918by Tom O'Neill for Workflow

In the late 1800s and early 1900s, heating your home or business normally meant firing up your coal-fired furnace located in the basement of the building. To make sure you stayed warm during the day you made several trips to the basement to stoke the fire. Adjustments to various dampers, vents or valves controlled heat distribution throughout the building so rooms were warm and comfortable.

automation innnovationby Kevin Craine for Workflow

Automated technologies and artificial intelligence provide a great deal of potential to re-engineer and improve core business processes. In many cases, those improved processes will operate in a completely different way, fully automated and autonomous, freeing up time previously taken by humans to perform redundant and repetitive activities. But the key to gaining advantage from automation is turning that free time into time for innovation. This is where our automation efforts can ultimately fall short.

low codeby Ryan Duguid, Nintex

Many, if not most, of the IT problems we experience in today’s workplace can be solved without writing a single line of code.  

Nlyte Art 0918by Mark Gaydos, Nlyte

When it comes to choosing colocation facilities, it’s a given fact that the more management tools the facility has, the more visibility the tenant has into the services received. However, for the colocation provider, it’s not about throwing more software at a facility to just operate it, it is about implementing the best software tools to ensure the operations are optimized and transparent for the tenants.

WavelengthIn this ever-more-automated world in which we live and work, it’s getting harder and harder to be truly innovative. Yet it continues to happen as businesses incorporate the opportunities automation makes available. This month’s panel of experts explains how it’s happening.