Hyland Art 1117by Josh Gatka, Hyland

A few weeks ago, I received a meeting request on behalf of one of our customers directly from an auditor. I know that there are people who dread meeting with auditors, but I actually enjoy these conversations because I get a chance to describe, in detail, the features within our software that enable the protection of data in all states – at rest, in transit and in use. More importantly, I get the opportunity to talk about security best practices and how to easily adopt a defense-in-depth security posture.  

Alaris Art 1117by Petra Beck, Kodak Alaris

Security and privacy are increasing in importance and becoming more political; a challenging situation that has been compounded by frequent news of data breaches from high-profile companies such as Equifax, where the information of more than 145 million Americans was compromised.

Craine Art 1117by Kevin Craine for Workflow Magazine

The Federal Trade Commission has opened a probe into Equifax’s historic data breach in which hackers compromised sensitive data on nearly half of all U.S. consumers. Investigators want to know whether or not the breach could have potentially been avoided had the firm been more proactive in employing the latest security patches to their systems. 

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Blogs

The State of Digitalization: Is Faster Better?
Scott Brandt

by Scott Brandt | 11-20-2017 Digitalization has certainly impacted the velocity and comprehensiveness of many organizational workflows, from receipt processing, to onboarding personnel, to product design changes. Taking paper out of the process simply increases the speed at...

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Growth Mindset Enables Leaders (and Their Businesses) to Look For Opportunities
Joanne E. Novak

by Joanne E. Novak | 11-07-2017 When I first read about the “growth mindset” coined by Dr. Carol Dweck, Virginia Eaton Professor of Psychology at Stanford University, I felt like I was reading about business leaders and technology, not schoolchildren and young adults.

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ABBYY Has OCR That Reads Just Fine
Patricia Ames

by Patricia Ames | 10-30-2017 Optical character recognition (OCR) hardly gets the credit it deserves. Without it, we’d be stuck in the Dark Ages retyping entire pages to make an edit or convert a file — which would inevitably lead to more mistakes. Collaborating on documents...

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News

  • OpenText Joins Dell EMC Select Partner Program

    WATERLOO, Ontario, Nov. 16, 2017 /PRNewswire/ -- OpenText, the global leader in Enterprise Information Management (EIM), today announced that it has signed a definitive reseller agreement with Dell EMC establishing OpenText as a reseller partner within Dell EMC's Select Partner Program. The agreement initially includes OpenText InfoArchive® to help enhance Dell EMC offerings focused on IT transformation. This combination paves the way to help enterprise customers modernize and transform IT infrastructures. InfoArchive will be immediately available through Dell EMC's sales channels.

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  • Canon U.S.A. Unveils State-of-the-Art Customer Solutions Center to Elevate Service and Support for the Enterprises of the Future

    MELVILLE, N.Y., NOVEMBER 16, 2017 – Honing in on its enterprise service and support expertise to create one, collaborative team environment, Canon U.S.A., Inc., a leader in digital imaging solutions, unveils its state-of-the-art Customer Solutions Center for enterprises of the future. Designed to elevate the Company’s end-to-end service and support capabilities needed in today’s connected world, the center provides Canon’s dealer partners with the necessary tools, systems, and resources to help resolve customer concerns quickly and efficiently.

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  • Lexmark Introduces Advanced Output Management for Healthcare

    Lexmark International, Inc., a global imaging solutions leader, today announced the availability of Lexmark Advanced Output Management for Healthcare, a solution that combines durable, easy-to-use Lexmark printers with advanced queue management software to provide highly reliable, fast and accurate delivery of healthcare information, freeing clinicians to focus on the patient rather than paper.

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Features

Using Business Intelligence to Improve Workflow

eesyq wkfBy Jonathan Millbank, eesyQ Solutions

During the last 20 years, we have seen a fundamental shift from analog to digital content, allowing organizations to increase capabilities, efficiencies and turnaround times. However, this digital shift has not all been smooth sailing; it has demanded organizations to respond by changing technically, culturally, operationally, and in terms of improving skillsets and overall business strategies, or risk falling behind competitors.

How to Maximize Workforce Performance: What’s at Stake? Why Act Now?

IBM wkfby  Bob Schultz, IBM


In Part 2 of this series we discuss the importance of evolving your organization for business growth and employee recruitment/retainment.

We live and work in turbulent but exciting times! Ever-evolving technological capabilities, new business models and digital transformation of companies are all driving market disruption like never before. Companies are changing their business models and strategy to incorporate all these new developments and become more agile. The nature of work is changing and demand for digital expertise is soaring, while other skills are becoming relatively unimportant. And, as leaders go about changing the fundamental fabric and processes of their companies, there’s a dawning realization that successfully transforming into a digital business is not just dependent on having the right technology.

An Intelligent Blueprint for Managing Document Workflow

Neal wkfBy Ken Neal, Canon Business Process Services

The Dow tells you how stocks are performing this very minute. Your dashboard tells you how your car is performing this very second. An electrocardiogram tells you how your heart is performing beat by beat. Yet when it comes to measuring the performance of document management activities (such as mail/shipping and print/copy center operations), many businesses rely on quarterly results in spreadsheets and PowerPoint presentations. By most standards, monthly is very aggressive. 

Ramsey, N.J. – October 8, 2014 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces the launch of a global Managed Content Services (MCS) program, tailored to increase the efficiency of customers’ individual digital workflows.

Under its Medium-Term Business Plan, “TRANSFORM 2016,” one of Konica Minolta’s major management policies is to expand business by increasing capabilities to provide services and solutions. The company’s MCS capabilities will grow business content management by combining multifunction printers (MPFs) with software to create complete input /output devices to handle customers’ day-to-day business processes.

“Managing and utilizing business content is of paramount concern for all companies, regardless of industry,” says Sam Errigo, Senior Vice President, Business Intelligence Services, Konica Minolta Business Solutions U.S.A., Inc. “Operational concerns can range from getting the right documents to the right people at the right time to record-keeping and backup file maintenance. As the amount of company paperwork and email expands and security compliance requirements increase, Konica Minolta’s first MCS program will allow companies to address all of these challenges by streamlining and optimizing business processes around their content.”

Konica Minolta’s MCS will allow companies to:

Capture, reformat and retrieve documents more quickly to speed workflow
Scan, save and share documents electronically, reducing paper and energy cost
Organize and categorize document workflow so all employees stay up in the loop from anywhere at any time
Safeguard sensitive information and respond to changing compliance demands

Konica Minolta has been offering consultancy, implementation of infrastructure and managed services for more than 10 years through its Managed Print Services, called OPS. Nearly 6,000 customers worldwide have their processes optimized with the handling and utilization of information through Konica Minolta’s OPS program. With the addition of Managed Content Services, Konica Minolta completes its portfolio by integrating information management with technology and MCS solutions to give customers comprehensive, unified business processes.

Konica Minolta MCS portfolio will be optimized for global as well as local customers, promoting the company’s mission to be an expert in technological innovation while creating integrated business services for the entire document life cycle.

 “Earning the bEST Partner Certification for AutoStore 6.0 further solidifies our strong partnership with Konica Minolta and enables users to easily leverage AutoStore’s secure document capture capabilities for improved information sharing and responsiveness across their organization,” said Mike Morper, Vice President of Marketing at NSi. “Working together, NSi and Konica Minolta make it easier for businesses to remove the delays associated with critical business processes and use real-time information to gain a competitive advantage.” “Earning the bEST Partner Certification for AutoStore 6.0 further solidifies our strong partnership with Konica Minolta and enables users to easily leverage AutoStore’s secure document capture capabilities for improved information sharing and responsiveness across their organization,” said Mike Morper, Vice President of Marketing at NSi. “Working together, NSi and Konica Minolta make it easier for businesses to remove the delays associated with critical business processes and use real-time information to gain a competitive advantage.”

About Konica Minolta
Konica Minolta Business Solutions U.S.A., Inc. is a leader in enterprise content management, technology optimization and cloud services. Our solutions help organizations improve their speed to market, manage technology costs, and facilitate the sharing of information to increase productivity. Recognized as a #1 Brand for Customer Loyalty by Brand Keys for seven consecutive years, awarded “MFP (multifunction peripheral) Line of the Year” by Buyers Laboratory LLC, and named to the Dow Jones Sustainability World Index, the company focuses on end-to-end business solutions to help your business grow.  Clients trust Konica Minolta to help them envision how they can achieve their goals and deliver innovative solutions to give shape to their ideas. For more information, visit www.countonkonicaminolta.com and follow @KonicaMinoltaUS on FacebookTwitter and YouTube.