In the Flow

Powering the Enterprise With Location Intelligence

Cindy Elliott

by Cindy Elliott | 09/18/2017

Time and location affect everything in the enterprise. From where a product is created to where it is going, understanding the location and time of production, disbursement, and point of sale data provides profit-yielding business intelligence. Extreme weather, cost spikes, and resource failures can put profits at risk. Knowing where critical events are happening and when is crucial to troubleshooting the problem, making necessary adjustments, and ensuring the business can stay on track.

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Managing Change: Leading Meaningfully

Christina Robbins

by Christina Robbins | 09/11/2017

Ever had a digitization project go off the rails and wondered what you might have done to lead the change more effectively? Good leaders self-evaluate and always look for better ways of accomplishing tasks—especially when projects don’t turn out as planned. Unfortunately, only 39 percent of all IT projects succeed (delivered on-time, on budget, and with the required features and functions.)[1] Clearly, effective leaders are needed now more than ever as the pace of organizational change continues to increase.

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Empower Governments to Achieve Amazon-Like Efficiency

Joanne E. Novak

by Joanne E. Novak | 09/07/2017

Speedy services, efficient processes and easily dispensable data are not often synonymous with what we think of when it comes to government agency practices. In fact, the image that comes to mind are stacks of papers and loads of file folders busting out of cabinets. Whether you’re a business submitting plans for new construction or a resident seeking information for a permit, the government is required via the Freedom of Information Act (FOIA) to supply you with specific information needed for your project.

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How Artificial Intelligence Can Help Employees Succeed

Matt Fleckenstein

by Matt Fleckenstein | 08/17/2017

It seems that every time we discuss the impact of AI on employees, the conversation immediately goes to computers replacing humans. While there are serious implications that need to be discussed on that topic (particularly for those in “blue collar” professions), it is time for us to expand the dialogue to understand the positive impact that AI is having and will continue to have on employee productivity and satisfaction.

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Managing Change: Surprisingly Simple Strategies to Increase Success

Christina Robbins

by Christina Robbins | 08/10/2017

Did you know that the average IT project runs 45 percent over budget, 7 percent over time AND delivers 56 percent less value than expected?1 For those of us who sell and implement technology, that’s painful! So, what change management processes can we encourage our clients to consider to improve the likelihood of project success? As a manufacturer or reseller of Enterprise Content Management (ECM) technologies, you can coach your clients to consider a few surprisingly simple strategies that will improve their chances of successful implementation. 

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Sweat the Small Stuff

Joanne E. Novak

by Joanne E. Novak | 08/02/2017

Last month, I reviewed the concept of big data, and why and how the preponderance of data now in our lives has the ability to impact our strategic direction, decision-making and technology choices. We need to be prepared with the right people to help us use it, and to make a point to use it in our organizations.

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Improve Document Processing Workflows With Intelligent Data Capture: Part 2

Gary Allen

by Gary Allen | 07/31/2017

In the second part of this blog series on the topic of intelligent data capture, let me emphasize again that effectively managing document processing activities is critical to business success. It can help raise employee productivity; reduce the cost of processing documents such as invoices, and enhance customer service. Intelligent data capture is a system that can help you update document processing activities in order to realize these and other goals.

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Information Capture: The Critical First Step Toward Digital Transformation

Siddartha Bhattacharya

by Siddartha Bhattacharya | 07/26/2017

It is estimated that 90 percent of the world’s data has been produced in the last two years. While a tsunami of data inundates organizations from a variety of sources (most of them digital these days), many businesses still depend heavily on paper-based business processes. The challenge with paper is that it prevents organizations from truly unlocking the power of documents and the information they contain. Manually extracting data from paper is laborious and time consuming for staff and can result in errors, missing or overlooked information, and inefficient business processes.

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Two Themes That Can Wreck Your Digital Transformation Plans

BJ Johnson

by BJ Johnson | 07/24/2017

In June, I attended the world’s largest HR convention, SHRM's 2017 Annual Conference & Exposition, which was held in New Orleans. It was a great opportunity to meet clients and business partners, and to spend time talking with HR professionals about their digital transformation initiatives. HR is an area where digital transformation, or HR transformation, has been moving at a rapid pace for the last few years. For instance:

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The New World of Document Control Workflow

Scott Brandt

by Scott Brandt | 07/11/2017

For many organizations, the document control function was the down-in-the-basement department, mainly viewed as the overseers of the large-format engineering drawings created over the years. They were the vault owners; the watch dogs for the repository. As more and more drawings and documents became digital their role expanded into managing the organization’s electronic files, mainly using shares on the network. But they were still the caretakers of the company’s intellectual property (IP).

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Make Change Happen By Unlocking Your Data Gold Mine

Joanne E. Novak

by Joanne E. Novak | 07/07/2017

Back in 1997, Apple Computer, Inc., created an advertising campaign, “To the Crazy Ones,” with the tagline “Think different.” At the time Apple was so different from the predominant computer company, IBM, it was looking to create momentum for what they offered, which was quite different. 

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Don’t Settle For Efficiency Or Productivity; Aim For Innovation

John Burton

by John Burton | 06/20/2017

Business leaders focus much of their attention on efficiency and productivity, and rightly so; no business can survive if it ignores them. But in our age of digital disruption, efficiency and productivity aren’t enough. From my experience as a technology CEO, I know that success depends on how well a business enables innovation, both for itself and for its customers. And we in the workflow automation industry have an important story to tell about the power of our technology to enable innovation.

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Improve Document Processing Workflows With Intelligent Data Capture: Part 1

Gary Allen

by Gary Allen | 06/07/2017

Effectively managing document processing activities is critical to business success. It can help raise employee productivity; reduce the cost and cycle time associated with processing documents such as invoices; strengthen security and enhance customer service. Intelligent data capture is an approach that can help you streamline document processing activities and realize these and other goals.

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Understanding Your Journey to Digital Nirvana

Joanne E. Novak

by Joanne E. Novak | 06/01/2017

We’ve all heard the story in some form or another: there is the easy road or the hard road to choose on your journey. If you take the hard road, you will suffer from more pain and if you take the easy road – in the end — you will find greater ease in completing the journey.

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Saying Hello to Web Single Sign On

Dean Wiech

by Dean Wiech | 05/17/2017

System administrators employ access governance solutions to allow organizational leaders the ability to easily support access rights and to manage the particulars of their organizations; for example, which users have access to what, when and why. But instead of being able to take a quick peek into their environments and get a detailed picture of the status quo, many access management processes remain cumbersome, and can be manual and even outdated. This is especially true when managing credentials and access for cloud applications. 

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Why It’s So Difficult to Automate Your ECO/ECR Workflows

Scott Brandt

by Scott Brandt | 05/10/2017

They say old habits die hard. For those processes that have been ingrained in organizations over the years, such as engineering change order/engineering change request, this is certainly true. Because these processes are so critical to companies, there is substantial reticence to change how they are completed.

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The Strengthening Alliance Between HR and IT

BJ Johnson

by BJ Johnson | 05/07/2017

The number of data breaches reported each year continues to increase and companies are looking at a stronger alliance between human resources and IT professionals to improve their information security strategies. Teamwork between HR and IT is in place at most organizations and is, of course, important because these two departments touch every employee at a company. The increased use of technologies coupled with changes in the workforce have increased the importance of the HR/IT relationship in combating growing information security concerns. There are three areas where this partnership is becoming critical to avoid breaches.

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Creating Value – Day After Day After Day (or How ECM Could Have Saved Nicolas Cage)

Joanne E. Novak

by Joanne E. Novak | 05/03/2017

With transformational leaders looking to improve their business operations, sometimes the soft gains are overlooked with employee morale and customer service.

Our workplace environment is important for not only doing the job and collaborating with others but also for the employees’ satisfaction. There are countless surveys about the best places to work and the best cities in which to work – but what really makes a good workplace is one that has carried the employees along with process improvement.

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Here Is Why You Secretly Hate Your Job: The Importance of Career Purpose

Ryan Duguid

by Ryan Duguid | 04/17/2017

Every year, Gallup, the research agency, carries out a global study on employee engagement. For company owners, it doesn’t make for happy reading. In the U.S., only 33 percent of employees say they feel engaged in their jobs, and just over half (51 percent) say they are currently looking for a new job — all indicating there’s a real lack of career purpose among employees.

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Disruptive Innovation is Not Going Away: Expect to See More Change in Every Industry

Joanne E. Novak

by Joanne E. Novak | 04/05/2017

I recently attended a program at the Connecticut Forum entitled “Disruption! Innovators in business, media and culture,” and was reminded that disruption is happening in all industries in diverse ways.  Suggested in the preface to the forum is the idea that the disruption that we have heard about is connected to “disruptive innovation,” a term coined by Clayton M. Christensen to mean “when a small company with fewer resources can successfully challenge incumbent businesses.” Facebook, Netflix and Amazon were cited as examples. Basically, it is a new idea that prompts a shift in an industry, giving us a new way to operate.

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