robotsby Patricia Ames, Workflow

In 2014, Rodger Dean Duncan wrote in Forbes that “the challenge to do more with less is industry agnostic” and that it “will be an ongoing mantra far into the future.” But that doesn’t seem to be the case, exactly. In the not so distant future, the new mantra will be “doing more with robots and data,” and it’ll be powered by business intelligence and analytics platforms (BI) and robotic process automation solutions (RPA).

Nintex wkfBy Alain Gentilhomme, Nintex

Few topics in technology have captured more mindshare in the past few years than the Internet of Things (IoT). Despite all this discussion, however, one important point never seems to get the emphasis it should: For IoT to deliver on its promise, system designers must treat it not just as a data management challenge but as an opportunity to apply workflow logic and process intelligence.

Neal wkfBy Ken Neal, Canon Business Process Services

The Dow tells you how stocks are performing this very minute. Your dashboard tells you how your car is performing this very second. An electrocardiogram tells you how your heart is performing beat by beat. Yet when it comes to measuring the performance of document management activities (such as mail/shipping and print/copy center operations), many businesses rely on quarterly results in spreadsheets and PowerPoint presentations. By most standards, monthly is very aggressive. 

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Blogs

The New World of Document Control Workflow
Scott Brandt

by Scott Brandt | 07-11-2017 For many organizations, the document control function was the down-in-the-basement department, mainly viewed as the overseers of the large-format engineering drawings created over the years. They were the vault owners; the watch dogs for the...

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Make Change Happen By Unlocking Your Data Gold Mine
Joanne E. Novak

by Joanne E. Novak | 07-06-2017 Back in 1997, Apple Computer, Inc., created an advertising campaign, “To the Crazy Ones,” with the tagline “Think different.” At the time Apple was so different from the predominant computer company, IBM, it was looking to create momentum for what...

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News

  • Ingram Micro Executes Global Cloud Growth Plan; Expands Leadership Team to Deliver Greater Business Innovation to Channel Partners

    IRVINE, Calif. – July 20, 2017 –Ingram Micro Inc. today announced its Cloud organization's game plan supporting exponential growth is well underway with the addition of two seasoned sales executives and a new initiative tied to expanding, engaging and enabling its global cloud technology partner ecosystem.

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  • Konica Minolta Delivers Advanced Diagnostic Image Management

    Ramsey, NJ – July 11, 2017 - Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), the platform for connected care, today announces the addition of the Exa Enterprise Imaging platform from its sister company, Konica Minolta Healthcare Americas (KMHA) to its healthcare vertical market offerings. The advanced diagnostic imaging system offers Picture Archiving and Communications Systems (PACS), Radiology Information Systems (RIS) and billing under a single platform. Konica Minolta now offers end-to-end solutions, including imaging, document and enterprise content management, managed IT, managed print, telehealth, security and interoperability solutions. By adding Exa to the company’s portfolio, Konica Minolta is building bridges between providers, patients and the care team across the continuum and enabling improved and connected care. 

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  • Hyland Finalizes its Acquisition of the Perceptive Business Unit

    CLEVELAND, July 10, 2017 /PRNewswire/ -- Hyland, a leading provider of information management solutions, today announced the completion of its acquisition of the Perceptive business unit of Lexmark International, Inc. All enterprise software business assets in the Perceptive business unit, including Perceptive Content (formerly ImageNow), Perceptive Intelligent Capture (formerly Brainware), Acuo VNA, PACSGEAR, Claron, Nolij, Saperion, Pallas Athena, ISYS and Twistage, will now operate under Hyland's portfolio of products.

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Features

The Robots are Coming: RPA and BI Solutions Make Your Customers Faster, Smarter and Richer

robotsby Patricia Ames, Workflow

In 2014, Rodger Dean Duncan wrote in Forbes that “the challenge to do more with less is industry agnostic” and that it “will be an ongoing mantra far into the future.” But that doesn’t seem to be the case, exactly. In the not so distant future, the new mantra will be “doing more with robots and data,” and it’ll be powered by business intelligence and analytics platforms (BI) and robotic process automation solutions (RPA).

Vertical Markets – The Best of All Worlds for Buyers and Sellers

Konicaby Joanne E. Novak, Konica Minolta

These days, the way people shop retail has changed. E-commerce plays a bigger role, and with so many specialty stores, a full-line discount store or department store isn’t seeing all the traffic it once did. In fact, the change has been so drastic that we have seen many retailers exit the industry. Shoppers have an abundance of specialty stores in which to find their specific item or to speak to a specialist who can help them find that item. (Think Apple Store or your local cycle shop).   

The Wavelength: Business Intelligence

wavelength 150x150 slideshowBusiness Intelligence, or BI, is a common term in the business world today. Businesses are collecting more data than ever from a wider variety of sources and analyzing it in order to make better business decisions and improve customer service. We asked some executives who are very familiar with BI a few questions about what trends they see in the field and how their own businesses apply it.

Workflow is a comprehensive editorial website dedicated to exploring, defining and articulating the ever-changing technologies and business processes of the office technology industry.

As hard-copy information continues its transformation to more dynamic and electronic forms, an increasing number of office and personal devices are becoming part of the larger managed information technology landscape, compelling vendors and consumers of related equipment, applications and services to seek out ways to streamline their processes and improve efficiencies.

Through examination of workflow applications and services and their providers, Workflow informs its audiences of these shifts in enterprise content management (ECM), business process management (BPM) and optimization applications, providing a one-stop repository of actionable news and information for the office technology and managed services industries.

Workflow’s goal is to not only recognize these shifts, but also bring together these disparate worlds of information technology to provide a centralized resource for understanding and mastering the information lifecycle of tomorrow’s office.